German-Canadian Care Home
Privacy Policy

Privacy Policy

Privacy Policy

Type of Business: Non-profit

Effective date: September 8th, 2023

The German-Canadian Care Home is committed to protecting the privacy, confidentiality and security of your personal information. Please read this Privacy Policy for a clear explanation of how we collect, use, disclose, and store your information.

The Website is owned and operated by the German-Canadian Benevolent Society of British Columbia and is about the German-Canadian Care Home which can be contacted at:

Phone: 604-713-6500

2010 Harrison Drive

Vancouver, BC, V5P 2P6


The purpose of this privacy policy is to inform users of our site of the following:

  1. The personal data we will collect;
  2. Use of collected data;
  3. Who has access to the data collected;
  4. The rights of site users; and
  5. The site’s cookie policy.


By using our site users agree that they consent to:

  1. The conditions set out in this Privacy Policy; and
  2. The collection, use and retention of the data listed in this Privacy Policy.

Personal Data we collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data collected in a non-automatic way

We may collect the following data when you perform certain functions on our site:

  1. First and last name
  2. Email address.
  3. Billing/ Mailing address
  4. Phone number

This data may be collected using the Feedback form on our “Family Resources” page ( or the Contact form on the “Send messages to your loved ones” page ( Additionally, if you apply for a membership using the membership application form ( you will be asked to enter your address and phone number.

How we use personal data

Data collected on our site will only be used for the purposes specified in this Privacy Policy. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect when the user enters information into the Feedback form on our “Family Resources”, our “Send messages to your loved ones”, as well as the “Membership Application Form” pages may be used for communication purposes only. These forms provide a user-friendly way to interact with the German-Canadian Care Home.

Who we share personal data with


We may disclose user data to any member of our leadership team who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other disclosures

We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;
  2. If it is required for any legal proceeding;
  3. To prove or protect our legal rights.

If you follow hyperlinks from our site to another site, please note that we are not responsible for and have no control over their Privacy Policies and practices.

How long we store personal data

User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.

How we protect your personal data

In order to protect your security, we use the strongest available browser encryption and store all of our data on secure servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s termination.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

How to access, delete, modify or challenge the data collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if would like your data to be deleted or modified in any way, please contact our privacy officer here:

Ken Shiu

(604) 713-6540

2010 Harrison Drive

Vancouver, BC, V5P2P6

Cookie Policy

A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, however, this may decrease the quality of your user experience.

We do not use cookies on our site.


This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “effective date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.